If for any reason you are not fully satisfied with your purchase from SORAA, we accept returns. To initiate a return, please fill out the form below. 

Any applicable refund will be processed upon receipt and inspection of the returned item. 

Items can be returned within 30 days of purchase date. 

The 30-day limit is not applicable if this is a warranty return.

If you return an opened product, and the product is damaged or the packaging is opened, you may only be eligible for a partial refund, or no refund at all.

Return Shipping Costs: if the return is due to a product defect or an error on our part, we will cover the return shipping costs. See our warranty. If the return is for any other reason, the customer is responsible for the return shipping costs.