We stand behind the quality and longevity of our products. SORAA offers a warranty period of up to 3 years or 25,000 hours, whichever comes first, for our long-life products. 

During the warranty period, if you experience any defects or malfunctions with your SORAA product, please contact our customer support team. We will work with you to assess the issue and provide a suitable resolution, which may include replacement, or refund, depending on the circumstances. 

Please note that the warranty coverage applies to manufacturing defects. It does not cover damage resulting from misuse, or improper installation. 

Thank you for choosing SORAA.